Privacy Policy
Last updated: 18 June 2026
1. Introduction
Welcome to "FixHalt" a product of Archover solutions. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share information when you use our platform to connect with vehicle repair and maintenance service providers ("Garages").
2. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Vehicle make, year and model
- Vehicle registration details
- Service requirements
- Booking requests
- Service history through the platform
- Communication related to bookings
- Device information
- IP address
- Browser type
- App usage information
- Log data
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process booking requests
- Connect you with selected garages
- Send OTPs and service-related communications
- Provide customer support
- Improve platform performance and user experience
- Detect fraud, abuse, and unauthorized activity
- Comply with legal obligations
4. Sharing of Information
To facilitate bookings, we may share relevant information with the garage selected by you, including:
- Name
- Phone number
- Vehicle details
- Service requirements
- Booking information
By submitting a booking request, you consent to the sharing of such information with the selected garage.
We may also share information with trusted service providers that help us operate the platform, including hosting, authentication, communication, analytics, and customer support providers.
We do not sell your personal information.
5. Third-Party Services
The platform may use third-party service providers for services such as:
- Cloud hosting and database management
- Authentication and account management
- Email and OTP delivery
- Analytics and monitoring
These providers may process information on our behalf as necessary to provide their services.
6. Data Retention
We retain information for as long as reasonably necessary to:
- Provide platform services
- Maintain booking records
- Resolve disputes
- Comply with legal obligations
We may delete or anonymize information when it is no longer required.
7. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. User Rights
You may:
- Access your account information
- Update or correct information
- Request account deletion
- Request deletion of personal information, subject to legal and operational requirements
Requests may be submitted to the contact details provided below.
9. Children's Privacy
The platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
10. Limitation Regarding Garages
The platform acts solely as a marketplace and booking facilitator connecting users with independent garages.
Once your information is shared with a selected garage for the purpose of providing services, that garage may independently process your information according to its own practices. We are not responsible for the privacy practices of independent garages.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted within the platform with the revised effective date.
12. Contact Us
For privacy-related questions, requests, or concerns, contact:
By using the platform, you acknowledge that you have read and understood this Privacy Policy.
FixHalt
Vehicle repair booking for Hyderabad. A product of Archover Solutions.